Frequently Asked Questions

FAQ

What will the drivers provide, in the terms of assistance to clients?

Michigan Transportation Drivers will transport clients to and from their appointments in a timely, safe manner. Upon arrival, our Transportation Specialists will escort the clients into and from the appointment, making sure that they made it into the specific appoint with no issues. While executing the routine of the job, all of our Transportation Specialists are TBI trained and CPR certified.

What are you hours of operation?

Michigan Transportation takes pride in being one of the only Non-emergency Medical Transportation companies in Michigan that will transport clients 24/7/365. Our office hours are 8-5, with a live dispatch available whenever a client is in transport.

What is your contact info?

Phone: (877) 777-7900
Fax: (517) 552-1194
Email: [email protected]
Address: Michigan Transportation Service

P.O. Box 1118
Novi, MI 48375

What is the necessary notice to schedule Transportation?

Michigan Transportation requires 24 hours notice for a transportation request. Essentially, as long as that request is in the day before the requested trip, Michigan Transportation will guarantee transportation. Michigan Transportation will attempt to provide all same day requests but will not guarantee transportation.

What information is needed to schedule transportation?

All our customer service representatives need are the times of your appointments and the addresses of your pick up and drop off locations, that’s it. Just give us a call a quick phone call with this information and we will do the rest.

What are your areas of service?

Michigan Transportation will provide transportation to anywhere in the state of Michigan. With 5 offices located throughout the state, MTS will be able to provide affordable and efficient transportation throughout the state of Michigan.

Will you provide free quotes?

Absolutely, as long as you provide us with the basic necessary information, our Customer Service Representatives will provide you with a quote. All it takes is a quick phone call and we will do the rest.